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Money- Back Guarantee

If for any reason you are not happy with your purchase, we will refund your money - no questions asked.

Frequently asked questions

What is the return policy?

We offer a hassle-free 30-day return policy on all unworn, unwashed items in their original packaging with tags attached. If you'd like to return or exchange an item, simply contact our support team, and we'll guide you through the easy process.

Are any purchases final sale?

For hygiene and safety reasons, personalized custom items, pacifiers, and items marked as "Final Sale" during promotional clearances cannot be returned or exchanged. All standard products qualify for our 30-day return guarantee.

When will I get my order?

Orders are processed and dispatched within 1–2 business days. Delivery times typically range from 3 to 7 business days depending on your location. Once your order ships, you will receive a tracking link via email to follow your delivery in real time.

Where are your products manufactured?

All MoonBloom products are ethically designed and mindfully produced in partnership with certified eco-friendly manufacturers. We use 100% GOTS-certified organic cotton and sustainable natural wood, ensuring the highest safety and quality standards for your little ones.

How much does shipping cost?

We offer FREE standard shipping on all orders over €50! For orders under €50, a flat-rate shipping fee of €4.95 applies. Express shipping options are also available at checkout.

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